Key holding and access

Key holding service in Glasgow

Keys are where hosting gets awkward: the guest who lands late, the plumber who needs letting in, the key safe that won't open. We hold your keys and handle access, so you don't have to be there.

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A brass key with a key ring in a front door lock

Access is where most check-in problems start: a sticky lock, a key safe code that's been changed, a guest arriving late at a close door with a buzzer that doesn't work. We hold your keys and look after access between guests, so arrivals go smoothly when you can't be there.

Access details are never sent through this website. We agree them with you privately once you've signed up.

What we look after

Holding your property's keys, so there's always a set in Glasgow
Key handover for guests, cleaners and contractors
Lockout support when a guest can't get in
Key safe and smart lock management, checked at every turnover
Keys kept in locked storageTo confirm
Keys coded, never labelled with your addressTo confirm
A key log: who had which key, and whenTo confirm
Key safe and smart lock codes changed between guestsTo confirm

To confirm with Easy Stay: How are keys stored? Locked cabinet or safe, and where? Are keys tagged with a code rather than an address? Do you keep a log of every key movement? Do you change codes between guests, and who updates the listing's check-in instructions?

Why it matters

What it means for your hosting

Fewer 'we couldn't get in' messages

Access is checked as part of every clean, before the guest ever arrives.

Someone local

Help can be at the door when you're at work, away, or not in Glasgow.

Private by default

Codes and keys are agreed with you directly, never through email chains or web forms.

The details

How it works for your place

Hours

To confirm with Easy Stay: When can you do handovers and lockout call-outs? (We won't say "24/7" unless that's genuinely true.)

Lockout response

To confirm with Easy Stay: How quickly can someone get to a locked-out guest, and across which areas?

Insurance

To confirm with Easy Stay: Does your insurance cover holding clients' keys (often called keys-in-care or key holding cover)? Insurer and limit; we'll show it once we've seen the certificate.

Call-out charge

To confirm with Easy Stay: Is lockout help included, or charged per call-out?

A single key on a key ring resting on a wooden table

Access details never go through this website

Our quote form doesn't ask for door codes, key-safe codes or exact access details, and it won't accept a message that looks like it contains one. Once you've decided to go ahead, we agree access with you directly and record who holds which keys.

Questions

Key holding and access: what hosts ask

Should I put my door code or key safe code in the quote form?

No, please don't. The quote form never asks for access details. Once you've decided to go ahead, we agree keys, codes and access with you directly and privately, and keep a record of who holds what.

How do you get into the property?To confirm

To confirm with Easy Stay: Key safes, smart locks, key collection, holding spare keys? How are keys stored and logged?

Where are my keys kept?To confirm

To confirm with Easy Stay: How and where keys are stored (locked cabinet or safe?), whether they're coded rather than labelled with an address, and whether every handover is logged. We'll only describe security measures you confirm.

What if a guest is locked out?To confirm

To confirm with Easy Stay: What happens when a guest calls: your hours for lockout help, how quickly someone can get there, and whether there's a call-out charge. (No "24/7" unless it's true.)

Goes well with

Related services

A tidy open-plan living room with a sofa, dining table and kitchen

Tell us about your place.

Bedrooms, bathrooms and roughly how often it turns over. That's all we need to send you a tailored quote.

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